PROGRAM 02
Claim Management in Construction Projects
From Entitlement to Evidence, Presentation & Negotiation
Develop the ability to identify, establish, analyze, quantify, present, and negotiate construction claims through a structured and practical approach.
5
Lectures
15
Total Hours
Claims
Focused
Practical
Application
Program Structure
Five structured modules covering entitlement, delay analysis, quantification, variation and disruption claims, professional claim drafting and negotiation.
01 Module 01 Establishing Entitlement – Key Challenges & Strategies
- What is a construction claim
- Essential elements of a claim
- Building a claim
- Evidence & Notice
- Challenges & strategies
02 Module 02 Delay Analysis Techniques – Selection & Application
- Foundation of Delay Analysis
- Delay Classification
- The role of the Project Program
- Analysis Approaches & Techniques
- Selection & Application
03 Module 03 Quantification of Time-Related Cost & Overheads
- Understanding time-related cost
- Site overheads
- Head office overheads
- Causation and double recovery
- Quantification methodology
04 Module 04 Quantum in Variation & Disruption Claims
- Understanding Variations & Disruption
- FIDIC procedure for valuation of variation
- Quantifying Productivity Loss
- Disruption
- Acceleration
05 Module 05 Claim Drafting, Presentation & Negotiation
- Structuring a Professional claim narrative
- Use of visuals
- Negotiation approaches
What You Will Learn
Build a structured understanding of construction claims, from contractual entitlement and delay analysis to evidence, presentation and negotiation.
Claims Foundations & Entitlement
Claims Foundations & Entitlement
- Understanding Construction Claims
- Claims Under FIDIC Contracts
- Contractual Entitlement
- Legal & Contractual Basis
- Contemporary Records
Delay, Time & Methodology
Delay, Time & Methodology
- Concurrent Delay
- Delay Analysis Methodologies
- Methodology Selection
- Extension of Time
- Time-Related Costs
Evidence, Impact & Quantum
Evidence, Impact & Quantum
- Supporting Documentation
- Causation & Quantum
- Disruption
- Productivity Loss
Claim Preparation & Negotiation
Claim Preparation & Negotiation
- Professional Claim Structure
- Claim Presentation
- FIDIC Contractual Mechanisms & Procedures
- Negotiation Strategy
- Common Negotiation Mistakes
- Achieving Settlement
KEY LEARNING OUTCOME
By the end of the program, participants should be capable of approaching a construction claim systematically from: Event → Entitlement → Cause & Effect → Delay → Quantum → Evidence → Presentation → Negotiation
+20
Years of Experience
OUR LEAD INSTRUCTOR
Ashraf Youssef
Contracts & Commercial Director
With more than 20 years of hands-on experience in construction and infrastructure projects across Egypt, Ashraf Youssef brings extensive practical expertise in contracts, claims, commercial management, negotiation, and dispute resolution.
DESIGNED FOR
who Should Take This Program?
Quantity Surveyors
Career Entrants
Engineers
Construction Managers
Construction Lawyers
Commercial Professionals
Project Managers
Planning Engineers
Contract Specialists
Contract Engineers
Project Controls Professionals
Contract Engineers
Project Managers
Project Controls Professionals
Planning Engineers
Contract Specialists
Complete the Program.
Earn Your Certificate.
Participants who successfully complete the program will receive a Pact Academy Certificate of Completion, recognizing their participation and completion of the professional training program.
of Completion
Powered by Pact Alliance
WHY TAKE THIS PROGRAM
Why Pact Academy?
Practical Application
Connect contractual concepts with situations professionals encounter throughout real construction projects.
FIDIC-Based Knowledge
Develop a stronger practical understanding of FIDIC contracts, procedures, and contractual mechanisms.
Industry-Focused Learning
Study topics directly relevant to construction contracts and commercial project management.
Contract Administration Skills
Learn how notices, communications, records, variations, payments, and contractual procedures work together.
Claims Awareness
Understand how effective contract administration connects directly with the preparation and management of claims.
Expert-Led Training
Learn from extensive hands-on contracts and commercial experience across major construction and infrastructure projects.
LEARN. APPLY. ADVANCE.
Trusted by Construction Professionals.
The program provided practical tools that I applied immediately in managing our project claims. Highly recommended.
Eng. Ahmed M.
Contracts Engineer
Excellent balance between theory and real-world application. The instructor’s experience is outstanding.
Marwa S.
Commercial Manager
The negotiation strategies and case studies were incredibly valuable for our dispute resolution process.
Tamer R.
Project Manager
