PROGRAM 03
Dispute Resolution & Negotiation
Practical Strategies for Construction Disputes
Develop a practical framework for preventing, managing, negotiating, and resolving disputes arising from construction contracts and claims.
5
Lectures
15
Total Hours
Disputes
Focused
Practical
Application
Program Structure
Five structured modules covering dispute avoidance, negotiation strategy, settlement, dispute-resolution mechanisms and the practical management of construction disputes.
01 Module 01 Understanding Construction Disputes & Dispute Avoidance
- Introduction to Construction Disputes
- How Construction Disputes Develop
- Common Causes of Construction Disputes
- Dispute Avoidance
02 Module 02 Negotiation Principles & Strategy
- Introduction to Negotiation
- Negotiation Approaches
- Negotiation Concepts
- Developing a Negotiation Strategy
03 Module 03 Conducting Negotiations & Achieving Settlement
- The Negotiation Process
- Bargaining and Negotiation Tactics
- Difficult Negotiations
- Settlement
04 Module 04 Construction Dispute Resolution Mechanisms
- The Dispute-Resolution Framework
- Negotiation, Mediation & Dispute Boards
- Arbitration
- Litigation
05 Module 05 Preparing & Managing Construction Disputes
- From Claim to Dispute
- Evidence and Documentation
- Dispute Management
- Written Submissions and Hearings
What You Will Learn
Develop a practical framework for identifying, managing, negotiating and resolving disputes arising from construction contracts and claims.
Dispute Foundations & Avoidance
Dispute Foundations & Avoidance
- Nature & Development of Construction Disputes
- Claims vs. Disputes
- Dispute Avoidance Under FIDIC
- Early Identification of Disputes
Negotiation & Settlement
Negotiation & Settlement
- Negotiation Principles
- Negotiation Strategy
- Preparation for Negotiation
- Interests & Positions
- Communication
- Concessions
- Settlement Strategy
Resolution Mechanisms
Resolution Mechanisms
- Mediation
- Adjudication
- Arbitration
- Litigation
- Selecting a Dispute-Resolution Mechanism
Evidence & Resolution Strategy
Evidence & Resolution Strategy
- Managing Evidence & Arguments
- Practical Dispute-Resolution Strategy
KEY LEARNING OUTCOME
By the end of the program, participants should be able to analyze construction disputes, develop an appropriate resolution strategy, prepare for negotiations, and understand the principal formal dispute-resolution mechanisms.
+20
Years of Experience
OUR LEAD INSTRUCTOR
Ashraf Youssef
Contracts & Commercial Director
With more than 20 years of hands-on experience in construction and infrastructure projects across Egypt, Ashraf Youssef brings extensive practical expertise in contracts, claims, commercial management, negotiation, and dispute resolution.
DESIGNED FOR
who Should Take This Program?
Quantity Surveyors
Career Entrants
Engineers
Construction Managers
Construction Lawyers
Commercial Professionals
Project Managers
Planning Engineers
Contract Specialists
Contract Engineers
Project Controls Professionals
Contract Engineers
Project Managers
Project Controls Professionals
Planning Engineers
Contract Specialists
Complete the Program.
Earn Your Certificate.
Participants who successfully complete the program will receive a Pact Academy Certificate of Completion, recognizing their participation and completion of the professional training program.
of Completion
Powered by Pact Alliance
WHY TAKE THIS PROGRAM
Why Pact Academy?
Practical Application
Connect contractual concepts with situations professionals encounter throughout real construction projects.
FIDIC-Based Knowledge
Develop a stronger practical understanding of FIDIC contracts, procedures, and contractual mechanisms.
Industry-Focused Learning
Study topics directly relevant to construction contracts and commercial project management.
Contract Administration Skills
Learn how notices, communications, records, variations, payments, and contractual procedures work together.
Claims Awareness
Understand how effective contract administration connects directly with the preparation and management of claims.
Expert-Led Training
Learn from extensive hands-on contracts and commercial experience across major construction and infrastructure projects.
LEARN. APPLY. ADVANCE.
Trusted by Construction Professionals.
The program provided practical tools that I applied immediately in managing our project claims. Highly recommended.
Eng. Ahmed M.
Contracts Engineer
Excellent balance between theory and real-world application. The instructor’s experience is outstanding.
Marwa S.
Commercial Manager
The negotiation strategies and case studies were incredibly valuable for our dispute resolution process.
Tamer R.
Project Manager
